Find the Best Car Rental Business Plan for Your Company

Major Programs Ranked by Features and Benefits, Customer Satisfaction

Boston, MA, USA

In order to determine the overall best rental car business program, we evaluated the top 7 US programs based on customer satisfaction, program features, and available discounts.  The program features we compared included unlimited mileage, flexible billing options, free underage or additional drivers, availability of individual business traveler accounts, and minimum annual rental requirements.  For customer service rankings, we used the 2014 JD Power North American Car Rental Customer Satisfaction survey, which measured such factors as waiting times, the return process, vehicle quality, and shuttle bus service.

This comparison of rental car business programs is designed to help you choose which program is right for your small to medium-sized business, non-profit organization, or individual business travel.  Use the rankings and summary by feature to help you quickly choose the best overall fit for your business.  For a more detailed analysis, we’ve included individual program descriptions to help you compare the features and rental company attributes that are most important to you.

Unless otherwise specified in the description of each program, all business car rental programs below are free to join and include membership in the company’s loyalty program for all employees of your business, one benefit of which is faster vehicle pick-ups and returns.  Also unless specified, all programs offer flexible billing options which differ by company but may include such options as payment by debit card, payment by personal credit card, automatic billing to a business credit card or other business account, virtual credit card billing, purchase orders, or the like.

The information below applies to rental cars for small to mid-sized businesses and non-profit organizations.  Click here for information on government car rentals or military car rentals.

Disclosure: some of the companies listed below are advertisers on TheFlightExpert.com.  Our credibility is of utmost importance to us; we do not and never will allow any financial relationship to influence the accurate, reliable, well-researched information we provide to you, our reader. Read more on our advertising policy here

Rental Car Business Program Rankings

Overall Rankings
1. Hertz Car Rental
2. Avis Rent-A-Car (tie)
2. Budget Rent-A-Car (tie)
4. National Car Rental
5. Enterprise Rent-A-Car
6. Dollar Rent-A-Car
7. Thrifty Rent-A-Car

Program Features
1. Thrifty
2. Dollar
3. Budget (tie)
3. Hertz (tie)
5. Avis
6. National
7. Enterprise

Amount of Discount
1. Avis
2. Budget
3. Hertz
4. National
5. Enterprise
6. Dollar
7. Thrifty

Overall Customer Service
1. Enterprise
2. National
3. Hertz
4. Avis
5. Budget
6. Dollar
7. Thrifty

[More on rental car customer service in North America, including a breakdown and analysis across six customer satisfaction categories.]

Best rental car business programs by feature or benefit:

Unlimited mileage: Avis, Budget, Dollar, Hertz, Thrifty
Free additional drivers: Budget, Dollar, Hertz, Thrifty
Free underage drivers: Dollar, Thrifty
Free rental days or other rewards: Hertz, Avis
Flexible billing and payment options (large rental volume): Dollar, Thrifty, Hertz
Flexible billing and payment options (small rental volume): Avis, Budget, Hertz
Damage waiver and/or liability insurance included: Enterprise, National
Individual business traveler accounts: Budget, Thrifty
One-way rentals: Hertz, National

Compare Program Features

Jump to:

x


Save on Alamo car rental with coupons and discounts from The Flight Expert.Alamo Business Rental

Alamo Rent-A-Car does not currently offer a business rental program.


  Avis Business Rental

At a glance:

  • Discount on published rates: yes, up to 30% (or possibly more)
  • Pre-set rental rates available: no
  • Exclusive, targeted offers: yes
  • Free rental day / rebate rewards: yes
  • Customized billing options: yes (limited)
  • Unlimited mileage: yes
  • Free additional drivers: no
  • Free underage drivers: no
  • Individual business traveler account: no
  • Available damage waiver and/or liability insurance option: yes
  • Loyalty program: yes
  • Minimum rental requirement: no
  • Use company discount code for personal travel: yes

The Avis business rental program features discounts of up to 30% via a dedicated AWD number (there’s evidence that some business AWD numbers produce even greater discounts than 30%).  Once enrolled in the program, businesses earn 1 free rental day for every 15 paid rental days.  Mileage during rentals is generally unlimited, but some businesses may not be eligible and some locations don’t offer it, so make sure to ask about this during the enrollment process, especially if you will be renting frequently from a particular location.

Available billing options: You can pay at time of rental or, if you prefer, all rentals on the account can be billed to a single business credit card.

An Avis business account is free to set up and also includes membership in the Avis Preferred loyalty program as well as exclusive offers targeted to your business car rental needs.

More information on Avis business rentals

Back to menu

Back to rankings


  Budget Car Rental Business Discount

At a glance:

  • Discount on published rates: yes, up to 30% (or possibly more)
  • Pre-set rental rates available: no
  • Exclusive, targeted offers: yes
  • Free rental day / rebate rewards: yes
  • Customized billing options: yes (limited)
  • Unlimited mileage: yes
  • Free additional drivers: yes
  • Free underage drivers: no
  • Individual business traveler account: yes
  • Available damage waiver and/or liability insurance option: yes
  • Loyalty program: yes
  • Minimum rental requirement: yes, 5 rentals per year
  • Use company discount code for personal travel: yes

The Budget Rent-A-Car business program is designed for small and mid-sized businesses, and for individual business travelers.  Significant features of a Budget business car rental account include discounted rates and exclusive offers, unlimited mileage (usually – see below), free additional drivers, and a $3 rental credit per day of paid rental ($30 per rental for monthly or multi-month rentals).

The discount for Budget business rentals is nominally up to 30%, but there’s evidence that some BCD numbers (the Budget Discount Code associated with a business account) give an even higher discount depending on rental dates and location.  Mileage during rentals is generally unlimited, but some businesses may not be eligible and some locations don’t offer it, so make sure to ask about this during the enrollment process.

Available billing options: You can pay at time of rental or, if you prefer, all rentals on the account can be billed to a single business credit card.

Back to menu

Back to rankings


  Dollar Car Rental Business Account

At a glance:

  • Discount on published rates: yes – 5%
  • Pre-set rental rates available: yes
  • Exclusive, targeted offers: yes
  • Free rental day / rebate rewards: yes
  • Customized billing options: yes
  • Unlimited mileage: yes, in renting and bordering states
  • Free additional drivers: yes
  • Free underage drivers: yes
  • Individual business traveler account: no
  • Available damage waiver and/or liability insurance option: yes
  • Loyalty program: yes
  • Minimum annual rental requirement: yes, 2 rentals per year
  • Use company discount code for personal travel: yes

Dollar Rent-A-Car offers two plans to suit your business travel needs: the Dollar 4Business Corporate Rate Plan and the Dollar 4 Business Flex Rate Plan.  A Dollar car rental business account is free, takes just a few minutes to apply for, and includes free membership in the Dollar Express loyalty program, which allows for faster vehicle pick-up and return.  Both plans offer special discounts on one-way and multi-month rentals.

With the Corporate Rate Plan, you get a fixed discount rate that’s valid the whole year.  This allows you to budget for car rental, since you’ll always know the rate in advance.  Also includes underage and additional driver fee waivers, one-way rentals, and multi-month rentals.

The Flex Rate Plan gives a discount of 5% off the best rate available at time of reservation, plus a 3% quarterly rebate on all rentals.  Also includes underage and additional driver fee waivers, one-way rentals, and multi-month rentals.

Dollar offers a variety of billing options for businesses with a minimum annual rental volume of $10,000 or more.  Unlimited mileage is included with business rentals, but rates may increase or mileage allowances decrease due to excessive mileage (more than 4,200 miles per month).

Back to menu

Back to rankings


  Enterprise Business Rental Discount

At a glance:

  • Discount on published rates: yes – 5%
  • Pre-set rental rates available: yes
  • Exclusive, targeted offers: yes
  • Free rental day / rebate rewards: no
  • Customized billing options: yes
  • Unlimited mileage: no
  • Free additional drivers: no
  • Free underage drivers: no
  • Individual business traveler account: no
  • Available damage waiver and/or liability insurance option: yes
  • Loyalty program: yes
  • Minimum annual rental requirement: yes, varies
  • Use company discount code for personal travel: yes

The Enterprise Rent-A-Car business rental program offers 3 options for discounted car rental: 5% off regular rates, or a pre-set discounted rate with damage waiver or samage waiver plus liability insurance.  Monthly or multi-month rental plans are also available for business accounts.  There may also be other options for your business based on your rental volume and travel needs.

Back to menu

Back to rankings


Hertz Business Car Rental

At a glance:

  • Discount on published rates: yes – up to 25%
  • Pre-set rental rates available: no
  • Exclusive, targeted offers: yes
  • Free rental day / rebate rewards: yes
  • Customized billing options: yes, for qualified businesses
  • Unlimited mileage: yes
  • Free additional drivers: yes
  • Free underage drivers: no
  • Individual business traveler account: no
  • Available damage waiver and/or liability insurance option: yes
  • Loyalty program: yes
  • Minimum annual rental requirement: no
  • Use company discount code for personal travel: yes

The Hertz business car rental program offers up to 25% off regular rental rates.  Businesses earn 1 free rental day for every 15 credits (1 credit = 1 paid rental day), with 10 bonus credits for signing up.  Mileage is unlimited and additional drivers are free.

Back to menu

Back to rankings


  National Car Rental Business Discount

At a glance:

  • Discount on published rates: yes – 5%
  • Pre-set rental rates available: yes
  • Exclusive, targeted offers: yes
  • Free rental day / rebate rewards: yes
  • Customized billing options: yes
  • Unlimited mileage: no
  • Free additional drivers: no
  • Free underage drivers: no
  • Individual business traveler account: no
  • Available damage waiver and/or liability insurance option: yes
  • Loyalty program: yes
  • Minimum annual rental requirement: yes, varies
  • Use company discount code for personal travel: yes

The National Car Rental business program offers 3 discount rate options, including damage waiver or damage waiver with liability insurance, as well as a free rental day reward program.  One-way, monthly, and multi-month rentals are available, and National claims they offer the most flexible one-way business car rentals in the US.  Other options may also be available for your business based on your rental volume and travel needs.

Back to menu

Back to rankings


  Thrifty Car Rental Corporate / Business Account

At a glance:

  • Discount on published rates: yes – 5%
  • Pre-set rental rates available: yes
  • Exclusive, targeted offers: yes
  • Free rental day / rebate rewards: yes
  • Customized billing options: yes
  • Unlimited mileage: yes, in renting and bordering states
  • Free additional drivers: yes
  • Free underage drivers: yes
  • Individual business traveler account: yes
  • Available damage waiver and/or liability insurance option: yes
  • Loyalty program: yes
  • Minimum annual rental requirement: yes, 2 rentals per year
  • Use company discount code for personal travel: yes

The Thrifty Rent-A-Car SmartBusiness program is designed for mid-size companies.  The program features pre-set rental rates, so you’ll know exactly what you’ll pay for every rental in advance.  Underage and additional drivers are free, and vehicle damage liability is limited.  SmartBusiness accounts earn one free rental day with every sixteen paid rental days.

The SmartBiz program, for small businesses or individual business travelers, has features that are identical to those of the SmartBusiness program above.

Thrifty offers a variety of billing options for businesses with a minimum annual rental volume of $10,000 or more.  Unlimited mileage is included with business rentals, but rates may increase or mileage allowances decrease due to excessive mileage (more than 4,200 miles per month).

Back to menu

Back to rankings

Leave a comment